Toll-Free in Malaysia: 1800 88 3496
International: +65 6415 5353  More»

Help Topics

Introduction

omega.com, world leader in process measurement and control, has now made available a convenient and secure way to order our products on-line. All of OMEGA's products are available for review, quotation, and purchase in the On-Line Store. The OMEGA website is continuously updated to provide you with the most recent information on the OMEGA product offering. Of course, even if the product you want to buy is not displayed in the On-Line Store, you can still purchase it on-line by using our Order By Part Number Feature. As long as you know the part number you can order it! This is also a great way to order optional or special versions of certain products.

And don't forget any product in our Handbooks or in omega.com can also be ordered by calling Toll-Free in Malaysia: 1800 88 3496
International: +65 6415 5353. Our sales, engineering, and customer service staff will be happy to help you with your needs. You can also use the "Live Support" button located throughout the site to chat with an OMEGA representative (when available) or send us a note.

Payment Methods

Credit Card
We are pleased to accept most major credit cards, including MasterCard, VISA, and American Express via PayPal. We currently do not accept debit cards. We will only charge your card once the order has been shipped.

Purchase Order
This option is available to existing OMEGA Engineering customers with an established Customer Number and line of credit. To pay by purchase order select "Pay by Customer Account" option when you are checking out (on the Payment Page). Then fill in the Purchase Order and OMEGA Customer Number information in the appropriate boxes. If you desire to open an account with OMEGA, leave the OMEGA Customer Number field blank, and fill in the Purchase Order field. OMEGA Internet Sales will reply by email or telephone to fully confirm your order has been processed. Orders placed on account are subject to credit approval and verification.

Quotation
If you need a quote so you can order later or pass on the information to a buyer, simply add the items you need to purchase to your cart. Then click the "e-Quote" button to save your shopping cart items as an e-Quote and get an e-Quote number. There also is an option to email the quote. You can then print or forward the message to a buyer so they can purchase the items. You can return to the site later and retrieve the quote by following the "quote" link located on the menu on the left side in the On-Line Store. All quotes are valid for 30 days and are subject to OMEGA Standard Terms & Conditions.

Security & Privacy

We want to provide you with a secure online experience. On-line privacy and security is of the greatest importance at OMEGA. We therefore utilize a high level of security provided by Verisign, the leading authority in data encryption. Submitting your order to OMEGA's On-Line Store is only allowed in a secure-mode enabling Secure Sockets Layer (SSL) technology. This insures that your private & critical information such as your credit card number, your name, company name, addresses, and telephone numbers are encrypted. In addition, our registration with a site identification authority enables positive identification and verification that you have reached OMEGA on-line.
If for any reason you are still concerned about the security of your credit card information, or are uncomfortable ordering on-line, please feel free to contact us via telephone or fax to complete your order.
Although OMEGA On-line is here to offer you another convenient way to order from omega.com we want you to be assured that our sales, engineering, and customer service staff are here to serve you via the best way possible for you — by telephone, fax, email, or electronically.

Privacy Statement
OMEGA Engineering, Inc. Privacy Policy

Thank you for visiting www.omega.com on-line store. You may be assured that the personal information you provide to OMEGA over the internet is treated with utmost care to ensure safety, security and confidentiality.
Disclosure: OMEGA does not sell, trade, rent, or otherwise provide customer identifiable information to third parties (except as required by subpoena, search warrant or other legal process). It may, however, provide this information to its affiliated companies in an effort to serve you better.
Security: OMEGA has implemented technology, security features and strict policy guidelines to safeguard the privacy of customer information from unauthorized access or improper use. We continue to enhance our security procedures as new technology becomes available.
Questions or concerns about your on-line privacy may be e-mailed to OMEGA at info@sea.omega.com.

Terms and Conditions of Sale

View our Terms and Conditions

Shipping and Taxes

Shipping Rates
Shipping rates are available after you add items to your cart. In the cart click on "View Shipping". Shipping calculated based on where items are being shipped to.

Taxes
Current taxes will be applied to all orders shipping within Singapore.

Return Policy

You will be required to contact Customer Service by phone: Toll-Free in Malaysia: 1800 88 3496
International: +65 6415 5353 during staffed hours of 8:00 am to 6:00 PM EST, or by email, info@sea.omega.com, to get a Return Authorization Number. A restocking fee may be applied to the return.

Non-Standard Part Numbers

OMEGA offers a variety of products that can be offered in various configurations. To accommodate this, OMEGA has provided a means to enter nonstandard part numbers on its website. To order a "Nonstandard" part number, add the closest "Standard" number to your cart and proceed with the ordering steps. On the final step of placing your order, there will be a Comments/Special Instructions field where you can provide the modified part number and the details of the modification. OMEGA will contact you to provide the correct part number, and verify price and delivery.