Items that are available and in stock will be so indicated during
the checkout process. If a product is not in stock when you place your order,
we will provide you our best estimate of when the product will be available.
The availability information shown on our web site and provided by our sales
staff is the most up-to-date information we have, but this information does not
represent a guarantee or promise of availability. Once your order has been processed,
you will receive an e-mail confirmation with your OMEGA on-line Order Confirmation
Number. With this number, you can check shipment order status
on-line (updated each evening).
Shipping Method
We offer UPS Ground, UPS 3 Day, UPS 2 Day, UPS 1 Day, Federal Express Priority 1,
2 and 3 for OMEGA’s On-line Store shipments. Cost for shipping will be shown when checking
out. If you are ordering items that are not in stock, please be sure to indicate
if you would like available items to ship to you (partial shipment) or if you
would prefer us to ship the order complete. If it is absolutely necessary to
ship by a carrier different than UPS or FedEx, please contact our Sales Department at
1-888-TC-OMEGA to place your order by telephone. If you live in Alaska or Hawaii,
you must use mandatory Next-Day shipping. We do not ship to military APO or
FPO addresses.
If you have an account number with FedEx or UPS and you would like us to bill
the shipping directly to that carrier in order to make payment easier for you, please be sure
to provide your account number with the carrier in the appropriate field when checking out.
Ship Times
Orders placed for in-stock items by 3 p.m. Eastern Standard Time typically ship the same day as the order is recieved, unless credit issues prevent order processing. Estimated ship dates for export orders are advised by email after complete order review and approval.
Shipping Charges
All Shipping Charges to U.S. locations are flat-rated as follows (unless you provide us
with your carrier acct number in the store payment page when checking out):
UPS Ground (≤$25) - Standard Shipping 3 to 7 Business Days, $8.00
UPS Ground - Standard Shipping 3 to 7 Business Days, $10.00
UPS 3 Day - "Orange" - 3 Business Days, $16.00
UPS 2 Day - "Blue" - 2 Business Days, $22.00
UPS 1 Day - "Red" - 1 Business Day, $34.00
FedEx 3 Day - 3 Business Days, $20.00
FedEx 2 Day - 2 Business Days, $25.00
FedEx 1 Day - 1 Business Day, $39.00
Taxes
Sales tax will be applied to orders shipping to addresses in CA, CT & NJ, unless tax exempt certificate is on file or your organization is tax exempt.
International Customers
The OMEGA On-Line Store typically ships products to addresses in the
United States. For international delivery locations outside the US, you will be quoted appropriate
freight charges (DHL) after the order has been placed (or you can provide us your DHL or FedEx Acct# on the
"Payment Page" when checking out. You can also contact the Internet Dept, email
esales@sea.omega.com, Tel: 203-359-7769.
For orders shipping to international locations you will be required to complete an on-line export compliance questionnaire during
the order check-out process. Your order will then be reviewed for export compliance and you will be notified by email when approved.
