Who can help me with....? (See also On-line Store
On-Line Store Ordering Problems?
We have a help desk for problems relating to Ordering On-Line. Call Toll-Free: 877-OMEGA-COM
(877)-663-4226 for Internet related issues. We also will be happy to hear your suggestions
and comments. You can email: email@example.com
Placing an order by telephone or fax:
For orders not placed on-line, OMEGA has a Sales Department dedicated to taking
customer orders courteously and efficiently. They also can handle Requests for
Quotation (RFQ). If your order involves return or an exchange of material, please
contact Customer Service.
Tel: 800-826-6342; Fax: 203-359-7700; E-mail: firstname.lastname@example.org.
Staffed hours: 8:00am to 7pm EST
Tel: 203-359-1660 Fax: 203-359-7807 E-mail: email@example.com
Staffed hours: 8:30am to 5:00pm EST
Order related issues: changes to order,
order status & expediting, shipping information, order problems & discrepancy,
Cancellation request, invoice information, etc. Return of product for service
(repair & calibration), exchange, or credit. Information requests, (manuals,
material safety data sheets, spec sheets, and handbook requests). FREE OMEGA
handbooks can be ordered directly from the OMEGA Literature
Dept. or by telephone at (800)-622-2378 ext. 7874.
We are here to serve you! Suggestions? Problems? Special needs
or requirements? Contact Customer Service! On-Line ordering problems? email:
Contact Information Telephone and email:
Please use this link to go to OMEGA's Contact Us Page
OMEGA has technical Engineering Support for both pre and post-sales
product usage questions. They are available to help you with any in-depth application
needs regarding OMEGA products you are considering purchasing. After purchase
they can also help you with questions regarding installation and use of our products.
There are separate Engineering Applications Groups for all OMEGA Products. All
Groups can be contacted by telephone or email:
Staffed Hours: 8:00 am to 7:00 PM EST
E-mail addresses for product technical support:
TEMPERATURE & HEATER Products - firstname.lastname@example.org
PRESSURE, STRAIN, AND FORCE Products - email@example.com
FLOW, LEVEL Products - firstname.lastname@example.org
pH and CONDUCTIVITY Products - email@example.com
DATA ACQUISITION - firstname.lastname@example.org